Key results
The company
HR Path
hr-path.comHR consulting, HRIS implementation, and payroll outsourcing services.
Result highlights
- 30+ seconds saved per leave request
- 30-45 mins saved per job description
- 20 hours saved monthly on leave requests
The story
A global HR consulting leader and SAP gold partner operating in 28 countries with over 3,000 active customers.
As the firm expanded internationally, internal processes became complex and inefficient, requiring specific tool knowledge for simple administrative tasks. Creating a single job description took up to one hour, while manual leave requests consumed valuable employee time.
The organization activated the Joule AI copilot within SAP SuccessFactors to automate leave requests, employee onboarding, and job description drafting. A Microsoft Teams integration enables managers to approve requests and review performance forms directly within their collaboration workflow. The AI assistant answers policy questions in natural language and drafts job descriptions from brief inputs.
Quotes
“The first functionality we implemented with Joule was the leave request. We saw immediate value in it because it’s like asking a friend to help you with something. Employees simply phrase their question naturally, and Joule provides the right information, saving time in searching as well as removing the need for our employees to have specific tool knowledge.”