Admin tasks held back staff. Using AI to draft emails and summarize meetings, employees cut email processing time by 64%.
A vertically integrated energy group operating across the full energy value chain in Greece and Southeast Europe for over five decades, with a strategic shift toward low-carbon technologies including photovoltaics, wind parks, CO2 capture, and green hydrogen.
Early experimentation showed clear potential, but Copilot's open-ended design created a scaling problem. Unlike purpose-built software, the tool only...
“We are very interested in what AI has to offer and signed up for early access to Microsoft 365 Copilot as soon as it became available.”
Enterprise software, cloud infrastructure, and consumer electronics platform.
HELLENiQ ENERGY's Knowledge assistant is part of this use case:
Related implementations across industries and use cases
Energy market research that took weeks now closes same-day. Staff freed from chasing information to make the calls that matter.
Finance hunted IBANs by hand; legal had no self-service; HR drowned in FAQs. Six AI agents—one chat interface—freed 7,500 hours annually.
Four separate portals slowed resolution for 50,000 staff. A GenAI agent in Teams now resolves queries instantly in 17 languages.
Typing barriers and manual admin slowed disabled staff. Now, AI handles drafting and notes, freeing teams for direct community engagement.
Employees spent hours manually summarizing and translating technical documents. Now, custom GPTs generate first drafts for teams to refine.
Energy market research that took weeks now closes same-day. Staff freed from chasing information to make the calls that matter.
With 99% of records missing metadata, teams sifted unlabeled databases. Now, AI generates column descriptions for data experts to verify.
Admin tasks held back staff. Using AI to draft emails and summarize meetings, employees cut email processing time by 64%.
A vertically integrated energy group operating across the full energy value chain in Greece and Southeast Europe for over five decades, with a strategic shift toward low-carbon technologies including photovoltaics, wind parks, CO2 capture, and green hydrogen.
Early experimentation showed clear potential, but Copilot's open-ended design created a scaling problem. Unlike purpose-built software, the tool only...
“We are very interested in what AI has to offer and signed up for early access to Microsoft 365 Copilot as soon as it became available.”
Enterprise software, cloud infrastructure, and consumer electronics platform.
HELLENiQ ENERGY's Knowledge assistant is part of this use case:
Related implementations across industries and use cases
Energy market research that took weeks now closes same-day. Staff freed from chasing information to make the calls that matter.
Finance hunted IBANs by hand; legal had no self-service; HR drowned in FAQs. Six AI agents—one chat interface—freed 7,500 hours annually.
Four separate portals slowed resolution for 50,000 staff. A GenAI agent in Teams now resolves queries instantly in 17 languages.
Typing barriers and manual admin slowed disabled staff. Now, AI handles drafting and notes, freeing teams for direct community engagement.
Employees spent hours manually summarizing and translating technical documents. Now, custom GPTs generate first drafts for teams to refine.
Energy market research that took weeks now closes same-day. Staff freed from chasing information to make the calls that matter.
With 99% of records missing metadata, teams sifted unlabeled databases. Now, AI generates column descriptions for data experts to verify.