Agents manually priced 100-item email requests. AI now extracts data and drafts quotes, leaving humans to validate rather than type.
A Brazilian healthcare distributor supplies medications and equipment to over 7,000 hospitals and 200,000 clinics via a team of 1,000 internal salespeople.
Salespeople struggled to manage high volumes of price requests, with each agent handling 30 daily emails containing over 100 items per quote. This...
Medication and medical supply distributor for the Brazilian healthcare market.
Cloud computing platform and on-demand infrastructure services.
Developed CotAI, a generative AI solution, to automate Grupo Elfa's sales quote process.
Related implementations across industries and use cases
Verifying 100,000+ certificates manually bottlenecked batches. AI now runs the comparison, cutting verification time by 95%.
Manual coaching bottlenecked reps. An AI bot now simulates doctor visits in 14 scenarios, saving 7,000 hours annually.
Agents lacked data, blocking 5% of deals. Now, an AI bot turns voice notes into pre-approved quotes via low-bandwidth chat.
Silos forced teams to manually chase data. Now, AI agents identify adverse events in seconds, eliminating weeks of cross-referencing.
Attorneys juggled fragmented tools to search 50,000 cases. An AI orchestrator now routes queries to sub-agents in a single chat.
Manual role-plays pulled staff off the floor. Now, AI agents run infinite drills and answer queries instantly, keeping experts selling.
Sales teams spent 20 minutes on every manual pricing submission. AI now serves instant recommendations, removing administrative lag.