AI case study

ExterroSales engagement

Reps struggled to navigate a complex portfolio. AI now scans calls to spot unmet needs, revealing exactly where to cross-sell.

Published|10 months ago

Key results

Pipeline Growth
2x
Research Time Reduction
~50%

Result highlights

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The story

Context

A global leader in e-discovery and digital forensics software provides a complex portfolio of data privacy and governance solutions.

Challenge

Scaling the sales organization was difficult due to a diverse product portfolio where customers rarely purchased the full suite upfront. New...

Solution
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Quotes

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Use case

Exterro's Sales engagement is part of this use case:

Conversation Intelligence
46 case studies(+42% YoY)
Proven impact?
6.3Strong
LowModerateStrongVery Strong6.3
7.6Strongwithin Sales

The company

Data risk management and e-discovery platform for legal and IT teams.

IndustryProfessional Services
LocationBeaverton, OR, USA
Employees251-1K
Founded2005

The vendor

Gong is a sales enablement platform that leverages AI to provide actionable insights from sales conversations, enhancing sales performance and strategy.

IndustrySoftware & Platforms
LocationSan Francisco, California, United States
Employees1K-5K
Founded2015

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