Pandora
Customer service and sales
Seasonal surges overwhelmed 600 specialists. Now, AI agents autonomously resolve order tracking and FAQs using real-time data.
- 10% increase in Net Promoter Score
- 60% autonomous case deflection
Owners lacked the expertise to spot issues. AI now scans photos of eyes and teeth to score health and flag risks early.
A leading European pet care subscription service providing holistic support ranging from nutrition plans to veterinary care for dog owners.
Many owners lack the knowledge to identify health issues early, relying on traditional care methods that are often reactive rather than proactive....
“There's nothing like this on the market. We wanted people to have help at their fingertips, offering the support they truly need. And that is what Assistant provides: it guides you through the uncertainties of being a dog-owner, which is a wonderful and magical thing.”
Subscription-based personalized pet food and health services for dog owners.
Cloud computing services, AI infrastructure, and data analytics platforms for enterprises.
Seasonal surges overwhelmed 600 specialists. Now, AI agents autonomously resolve order tracking and FAQs using real-time data.
Manual teams couldn't support millions of shops. AI agents now resolve delivery issues, escalating complex cases to humans.
Lab supply orders were handwritten in notebooks. Digital ordering now takes seconds, saving 30,000 hours for research annually.
Experts spent 15 minutes pulling data from scattered systems. Natural language prompts now generate detailed reports instantly.