AI case study

Western UnionContract management

Routine work relied on costly outside firms. AI templates now let procurement self-serve, cutting external legal spend by 70%.

Published

Key results

Outside Counsel Spend
>70%
Faster Execution
65%
Contract Volume
40%

Result highlights

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The story

Context

A multinational financial services leader facilitating global money transfers and payments across complex regulatory jurisdictions.

Challenge

The legal team faced visibility gaps into global supplier contracts and wasted significant time re-creating standard documents. This manual approach...

Solution
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The company

Western Union logo

Western Union

westernunion.com

Cross-border money movement and payment services for consumers and businesses.

IndustryFinancial Services
LocationDenver, CO, USA
Employees5K-10K
Founded1851

The implementation partner

Husch Blackwell logo

Husch Blackwell

huschblackwell.com
Role in this case study

Developed a library of contract templates, playbooks, and processes for Western Union.

IndustryProfessional Services
LocationKansas City, MO, USA
Employees1K-5K
Founded1916

The vendor

Cloud platform for enterprise human resources, finance, and business planning.

IndustrySoftware & Platforms
LocationPleasanton, CA, USA
Employees10K-50K
Founded2005

Use case

Western Union's Contract management is part of this use case:

Document Drafting
78 case studies(-10% YoY)
Proven impact?
LowModerateVery Strong
4.4Moderate
7.2Strongwithin Financial Services
4.5Moderatewithin Legal & Compliance

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