IT staff spent hours summarizing lengthy documents and managing meetings. Now, a secure AI assistant automates these daily tasks.
One of the world's oldest and most prestigious academic institutions is undergoing a five-year digital transformation, starting with its 400-member IT Services department.
Staff faced repetitive administrative workloads, spending significant time summarizing lengthy documents, generating content, and managing meetings...
“We aim to be at the forefront of integrating AI into our work. Our vision is to make Oxford a place where people can use AI responsibly and creatively in their everyday tasks.”
Collegiate research university and academic institution in the United Kingdom.
Enterprise software, cloud infrastructure, and consumer electronics platform.
University of Oxford's Administrative automation is part of this use case:
Related implementations across industries and use cases
Drafting routine announcements took staff 30 minutes. Now, staff use a custom Copilot Agent to generate high-quality drafts in minutes.
Manual data cleaning and report drafting bottlenecked workflows. Now, faculty and staff use Copilot to synthesize research and speed admin.
Routine admin bogged down 120,000 staff. Secure custom GPTs now automate workflows, freeing bankers for strategy and risk analysis.
Drafting routine announcements took staff 30 minutes. Now, staff use a custom Copilot Agent to generate high-quality drafts in minutes.
Manual data cleaning and report drafting bottlenecked workflows. Now, faculty and staff use Copilot to synthesize research and speed admin.
Consultative selling couldn't scale. AI now tags thousands of meeting recordings to targeted skills so managers can actively coach.
Agents juggling 8+ tools struggled to keep pace. Now, AI handles 35% of chats, letting the team resolve complex issues 58% faster.
Each incident sent engineers hunting for context from scratch, inconsistently across teams. Edwin AI now delivers it upfront.
Knowledge scattered across dozens of tools; IT fielded constant questions. Now AI answers 98% of tickets, briefs generated in seconds.
IT staff spent hours summarizing lengthy documents and managing meetings. Now, a secure AI assistant automates these daily tasks.
One of the world's oldest and most prestigious academic institutions is undergoing a five-year digital transformation, starting with its 400-member IT Services department.
Staff faced repetitive administrative workloads, spending significant time summarizing lengthy documents, generating content, and managing meetings...
“We aim to be at the forefront of integrating AI into our work. Our vision is to make Oxford a place where people can use AI responsibly and creatively in their everyday tasks.”
Collegiate research university and academic institution in the United Kingdom.
Enterprise software, cloud infrastructure, and consumer electronics platform.
University of Oxford's Administrative automation is part of this use case:
Related implementations across industries and use cases
Drafting routine announcements took staff 30 minutes. Now, staff use a custom Copilot Agent to generate high-quality drafts in minutes.
Manual data cleaning and report drafting bottlenecked workflows. Now, faculty and staff use Copilot to synthesize research and speed admin.
Routine admin bogged down 120,000 staff. Secure custom GPTs now automate workflows, freeing bankers for strategy and risk analysis.
Drafting routine announcements took staff 30 minutes. Now, staff use a custom Copilot Agent to generate high-quality drafts in minutes.
Manual data cleaning and report drafting bottlenecked workflows. Now, faculty and staff use Copilot to synthesize research and speed admin.
Consultative selling couldn't scale. AI now tags thousands of meeting recordings to targeted skills so managers can actively coach.
Agents juggling 8+ tools struggled to keep pace. Now, AI handles 35% of chats, letting the team resolve complex issues 58% faster.
Each incident sent engineers hunting for context from scratch, inconsistently across teams. Edwin AI now delivers it upfront.
Knowledge scattered across dozens of tools; IT fielded constant questions. Now AI answers 98% of tickets, briefs generated in seconds.