AI case study

University of OxfordAdministrative automation

IT staff spent hours summarizing lengthy documents and managing meetings. Now, a secure AI assistant automates these daily tasks.

Published|10 months ago

Key results

Document Summary Time
30 secs

Result highlights

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The story

Context

One of the world's oldest and most prestigious academic institutions is undergoing a five-year digital transformation, starting with its 400-member IT Services department.

Challenge

Staff faced repetitive administrative workloads, spending significant time summarizing lengthy documents, generating content, and managing meetings...

Solution
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Scope & timeline

  • 400+ IT staff participating in Copilot pilot

Quotes

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The company

University of Oxford logo

University of Oxford

ox.ac.uk

Collegiate research university and academic institution in the United Kingdom.

IndustryEducation & Training
LocationOxford, Oxfordshire, United Kingdom
Employees10K-50K

The vendor

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

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