Staff lost hours hunting scattered files and catching up on meetings. Now, copy-paste AI prompts instantly retrieve and summarize insights.
A global industrial enterprise operating 44 strategic business units with an 8,800-person global workforce.
Employees spent excessive time on routine administrative tasks, tracking down internal documents across scattered storage locations, and catching up...
“Microsoft 365 Copilot provides the information we need by simply typing instructions. In Teams, it helps us efficiently catch up on discussions, reducing the need to attend regular meetings. We believe that the speed, convenience, and improved searchability of information have enhanced overall satisfaction.”
Sumitomo Corporation's Knowledge management is part of this use case:
Integrated trading and investment conglomerate across global industrial sectors.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Supported the implementation and promotion of generative AI as part of the SC-Ai Hub CoE.
Related implementations across industries and use cases
Critical know-how was retiring with veteran engineers. Now, AI agents turn expert videos into instant, searchable guidance for new hires.
Comparing quotes and sorting inquiries manually bottlenecked staff. Now, AI handles both while custom agents proactively flag supply risks.
Employees spent hours manually summarizing and translating technical documents. Now, custom GPTs generate first drafts for teams to refine.
Comparing quotes and sorting inquiries manually bottlenecked staff. Now, AI handles both while custom agents proactively flag supply risks.
Routine prep and manual research bottlenecked 4,000 employees. Copilot now structures content, freeing staff for strategic thinking.
Data silos left field teams blind during outages. Now, scanning a QR code instantly delivers live diagnostics and AI-guided repair steps.
Complex multi-tab spreadsheets limited early bots. Now, an extraction pipeline structures this data for AI to reliably resolve queries.
Ad-hoc queries required custom dashboards. Now, specialized agents answer natural language questions with 99.9% accuracy.
Central IT couldn't reach the long tail of daily tasks. Now, 50% of staff use opt-in AI to scan contracts and prep for meetings.
Staff lost hours hunting scattered files and catching up on meetings. Now, copy-paste AI prompts instantly retrieve and summarize insights.
A global industrial enterprise operating 44 strategic business units with an 8,800-person global workforce.
Employees spent excessive time on routine administrative tasks, tracking down internal documents across scattered storage locations, and catching up...
“Microsoft 365 Copilot provides the information we need by simply typing instructions. In Teams, it helps us efficiently catch up on discussions, reducing the need to attend regular meetings. We believe that the speed, convenience, and improved searchability of information have enhanced overall satisfaction.”
Sumitomo Corporation's Knowledge management is part of this use case:
Integrated trading and investment conglomerate across global industrial sectors.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Supported the implementation and promotion of generative AI as part of the SC-Ai Hub CoE.
Related implementations across industries and use cases
Critical know-how was retiring with veteran engineers. Now, AI agents turn expert videos into instant, searchable guidance for new hires.
Comparing quotes and sorting inquiries manually bottlenecked staff. Now, AI handles both while custom agents proactively flag supply risks.
Employees spent hours manually summarizing and translating technical documents. Now, custom GPTs generate first drafts for teams to refine.
Comparing quotes and sorting inquiries manually bottlenecked staff. Now, AI handles both while custom agents proactively flag supply risks.
Routine prep and manual research bottlenecked 4,000 employees. Copilot now structures content, freeing staff for strategic thinking.
Data silos left field teams blind during outages. Now, scanning a QR code instantly delivers live diagnostics and AI-guided repair steps.
Complex multi-tab spreadsheets limited early bots. Now, an extraction pipeline structures this data for AI to reliably resolve queries.
Ad-hoc queries required custom dashboards. Now, specialized agents answer natural language questions with 99.9% accuracy.
Central IT couldn't reach the long tail of daily tasks. Now, 50% of staff use opt-in AI to scan contracts and prep for meetings.