AI case study

South London and Maudsley NHS Foundation TrustClinical administration

Clinicians battled 200 daily emails. Copilot now summarizes threads and drafts records, shifting focus from inboxes back to patients.

Published|1 year ago

Key results

Creation Time Reduction
33%

Result highlights

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The story

Context

A world-leading NHS Foundation Trust treats patients with diverse neuro-psychiatric conditions ranging from Parkinson's and dementia to traumatic brain injuries.

Challenge

Consultant managers faced an administrative deluge of up to 200 emails daily while attempting to balance clinical duties. Documenting complex...

Solution
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Scope & timeline

  • ~8 daily Copilot uses per consultant

Quotes

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The company

South London and Maudsley NHS Foundation Trust logo

South London and Maudsley NHS Foundation Trust

slam.nhs.uk

Mental health and specialist care services provider for South London.

IndustryHealthcare Providers
LocationLondon, ENG, United Kingdom
Employees5K-10K
Founded1999

The AI provider

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

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