AI case study

PromegaEnterprise workflow automation

Staff manually gathered specs across scattered systems. Now, 1,400 custom GPTs fetch data via APIs and automate quality compliance.

Published|1 year ago

Key results

Annual Workload Reduction
600+ hours
Marketing Time Savings
135 hours
Time Reduction
50%

Result highlights

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The story

Context

A life sciences leader providing biological reagents to over 60,000 accounts globally, managing a complex catalog of 4,000 products with custom manufacturing specifications.

Challenge

Researchers and quality assurance staff faced time-consuming manual tasks, from gathering protein specifications across scattered databases to...

Solution
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Scope & timeline

  • 1,400+ custom GPTs created internally
  • 80% workforce adoption of ChatGPT

Quotes

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Use case

Promega's Enterprise workflow automation is part of this use case:

Workplace AI
187 case studies(+31% YoY)
Proven impact?
4.1Moderate
LowModerateStrongVery Strong4.1
2.5Lowwithin Pharmaceuticals & Biotech
6.5Strongwithin Operations

The company

Reagents and instrumentation for life science research, forensics, and diagnostics.

IndustryPharmaceuticals & Biotech
LocationMadison, WI, USA
Employees1K-5K
Founded1978

The vendor

AI research and deployment company developing generative models and tools.

IndustrySoftware & Platforms
LocationSan Francisco, CA, USA
Employees1K-5K
Founded2015

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