AI case study

NeighborlyCandidate screening and scheduling

Manual scheduling bottlenecked hiring for scarce trades. Now, an AI agent screens and schedules via text, freeing franchisees to connect.

Published|today

Key results

Cost-Per-Hire Decrease
54%
Cost-Per-Applicant Decrease
20%
Scheduling Time
9 mins
vs 5 days

Result highlights

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The story

Context

The world's largest home services franchisor, operating over 5,500 locations across 30 brands, must hire hundreds of licensed frontline professionals annually.

Challenge

With over half of America's skilled trade employees nearing retirement age, the industry is facing a rapidly shrinking candidate pool. The franchisor...

Solution
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Quotes

The company

Neighborly logo

Neighborly

neighborly.com

Franchisor of residential and commercial home service brands for maintenance and repair.

IndustryReal Estate & Construction
LocationWaco, TX, USA
Employees1K-5K
Founded1981

The vendor

Cloud platform for enterprise human resources, finance, and business planning.

IndustrySoftware & Platforms
LocationPleasanton, CA, USA
Employees10K-50K
Founded2005

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