AI case study

Koinonia Family ServicesDonor email outreach

Manually drafting customized donor emails bottlenecked outreach. Now, AI uses donor history to write tailored messages for staff review.

Published|5 months ago

Key results

Funds Raised (1 Hour)
$10k
Campaign Process Time
20 mins
Per-Email Draft Time
8.3 seconds

Result highlights

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The story

Context

A human services nonprofit focused on foster youth and family reunification relies on highly personalized donor communication to fund its daily operations.

Challenge

Fundraisers manually drafted every customized outreach message, a severe bottleneck that required up to 30 minutes per email. This slow process made...

Solution
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Quotes

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Use case

Koinonia Family Services's Donor email outreach is part of this use case:

Document Drafting
110 case studies(+12% YoY)
Proven impact?
LowModerateVery Strong
4.0Moderate
1.7Lowwithin Non-Profit & Social Impact
3.8Moderatewithin Sales

The company

Koinonia Family Services logo

Koinonia Family Services

kfh.org

Foster care, adoption, and trauma-informed family support services.

IndustryNon-Profit & Social Impact
LocationLoomis, CA, USA
Employees251-1K
Founded1982

The vendor

Virtuous logo

Virtuous

virtuous.org

Nonprofit CRM and fundraising platform that unifies donor management, marketing automation, and volunteer coordination for faith-based and social good organizations.

IndustrySoftware & Platforms
LocationPhoenix, AZ
Employees201-500
Founded2014

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