AI case study

Koinonia Family ServicesDonor email outreach

Manually drafting customized donor emails bottlenecked outreach. Now, AI uses donor history to write tailored messages for staff review.

Published

Key results

Funds Raised (1 Hour)
$10k
Campaign Process Time
20 mins
Per-Email Draft Time
8.3 seconds

Result highlights

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The story

Context

A human services nonprofit focused on foster youth and family reunification relies on highly personalized donor communication to fund its daily operations.

Challenge

Fundraisers manually drafted every customized outreach message, a severe bottleneck that required up to 30 minutes per email. This slow process made...

Solution
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Quotes

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The company

Koinonia Family Services logo

Koinonia Family Services

kfh.org

Foster care, adoption, and trauma-informed family support services.

IndustryNon-Profit & Social Impact
LocationLoomis, CA, USA
Employees251-1K
Founded1982

The vendor

Virtuous logo

Virtuous

virtuous.org

Nonprofit CRM and fundraising platform that unifies donor management, marketing automation, and volunteer coordination for faith-based and social good organizations.

IndustrySoftware & Platforms
LocationPhoenix, AZ
Employees201-500
Founded2014

Use case

Koinonia Family Services's Donor email outreach is part of this use case:

Document Drafting
84 case studies(+10% YoY)
Proven impact?
LowModerateVery Strong
4.6Moderate
3.6Moderatewithin Sales

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78 AI case studies in Non-Profit & Social Impact

194 AI case studies in Sales