Scattered data across 47 countries buried teams in manual checks. Now, role-specific AI agents automate verifications to speed decisions.
A top global exporter of high-efficiency condensing boilers and water heaters managing complex manufacturing operations across 47 countries.
Fragmented data and inconsistent processes across the expanding business limited operational visibility and slowed decision-making. Employees spent...
“We concluded that AI-driven management innovation was the answer to closing this gap. And we selected Microsoft as the most suitable partner to bring this innovation to life.”
Manufacturer of condensing boilers, water heaters, and HVAC systems.
Enterprise software, cloud infrastructure, and consumer electronics platform.
KD Navien's Enterprise process automation is part of this use case:
Related implementations across industries and use cases
Comparing quotes and sorting inquiries manually bottlenecked staff. Now, AI handles both while custom agents proactively flag supply risks.
Complex multi-tab spreadsheets limited early bots. Now, an extraction pipeline structures this data for AI to reliably resolve queries.
Filling 16 fields per order bottlenecked staff. Now, they type requests in plain English via ChatGPT, cutting process time by 50%.
Comparing quotes and sorting inquiries manually bottlenecked staff. Now, AI handles both while custom agents proactively flag supply risks.
Filling 16 fields per order bottlenecked staff. Now, they type requests in plain English via ChatGPT, cutting process time by 50%.
Quality reviews dragged for weeks, gated by a handful of specialists. Now employees build agents that move them through in about an hour.
Manual 12-day checks for EU deforestation rules created risk. Now, an AI traces the supply chain in 3 minutes, ensuring full compliance.
Associates manually routed complex tickets and managed 47K product tags. Now, AI agents triage requests and classify attributes.
Fragmented data and manual workflows slowed care. Now, AI helps staff optimize surgical scheduling and physicians diagnose rare diseases.
Scattered data across 47 countries buried teams in manual checks. Now, role-specific AI agents automate verifications to speed decisions.
A top global exporter of high-efficiency condensing boilers and water heaters managing complex manufacturing operations across 47 countries.
Fragmented data and inconsistent processes across the expanding business limited operational visibility and slowed decision-making. Employees spent...
“We concluded that AI-driven management innovation was the answer to closing this gap. And we selected Microsoft as the most suitable partner to bring this innovation to life.”
Manufacturer of condensing boilers, water heaters, and HVAC systems.
Enterprise software, cloud infrastructure, and consumer electronics platform.
KD Navien's Enterprise process automation is part of this use case:
Related implementations across industries and use cases
Comparing quotes and sorting inquiries manually bottlenecked staff. Now, AI handles both while custom agents proactively flag supply risks.
Complex multi-tab spreadsheets limited early bots. Now, an extraction pipeline structures this data for AI to reliably resolve queries.
Filling 16 fields per order bottlenecked staff. Now, they type requests in plain English via ChatGPT, cutting process time by 50%.
Comparing quotes and sorting inquiries manually bottlenecked staff. Now, AI handles both while custom agents proactively flag supply risks.
Filling 16 fields per order bottlenecked staff. Now, they type requests in plain English via ChatGPT, cutting process time by 50%.
Quality reviews dragged for weeks, gated by a handful of specialists. Now employees build agents that move them through in about an hour.
Manual 12-day checks for EU deforestation rules created risk. Now, an AI traces the supply chain in 3 minutes, ensuring full compliance.
Associates manually routed complex tickets and managed 47K product tags. Now, AI agents triage requests and classify attributes.
Fragmented data and manual workflows slowed care. Now, AI helps staff optimize surgical scheduling and physicians diagnose rare diseases.