AI case study

EqualCall screening

Callers instantly hang up on robotic voices. Emotive AI voices with regional accents now hold natural, real-time conversations.

Published|1 week ago

Key results

Daily Calls Handled
600k+
Avg Call Duration
1m 15s

Result highlights

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The story

Context

An Indian technology developer building a personal secretary application serves over 300,000 daily users by answering, screening, and summarizing their incoming phone calls.

Challenge

Callers immediately hang up if they perceive they are speaking with a robot, making voice quality the absolute determining factor for the product's...

Solution
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Quotes

The company

Identity verification and financial data sharing platform for enterprises.

IndustryFinancial Services
LocationHyderabad, Telangana, India
Employees51-250
Founded2022

The vendor

ElevenLabs logo

ElevenLabs

elevenlabs.io

AI voice synthesis platform for text-to-speech, dubbing, and voice cloning.

IndustrySoftware & Platforms
LocationNew York, NY, USA
Employees51-250
Founded2022

Use case

Equal's Call screening is part of this use case:

Voice Agent
79 case studies(+129% YoY)
Proven impact?
LowModerateVery Strong
4.2Moderate
3.9Moderatewithin Financial Services
1.6Lowwithin Product Engineering

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