AI case study

CentraCareClinical documentation

Staffing scribes across rural sites proved impossible. Ambient AI now drafts notes automatically, cutting documentation time by 66%.

Published|10 months ago

Key results

Time Reduction
up to 2/3
Per Encounter Savings
5.67 mins
Clinician Agreement
89%

Result highlights

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The story

Context

One of the region's largest health systems, operating 10 hospitals and over 160 outreach locations that serve 356,000 patients annually.

Challenge

Reliance on outsourced transcription caused delays in patient records, while staffing human scribes across a vast rural footprint proved logistically...

Solution
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Scope & timeline

  • 1,300+ active Dragon Medical One users
  • 263+ clinicians using DAX Copilot

Quotes

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The company

CentraCare logo

CentraCare

centracare.com

Regional health system with hospitals and clinics serving Central Minnesota.

IndustryHealthcare Providers
LocationSt. Cloud, MN, USA
Employees10K-50K
Founded1995

The vendor

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

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