AI case study

CentraCareClinical documentation

Staffing scribes across rural sites proved impossible. Ambient AI now drafts notes automatically, cutting documentation time by 66%.

Published

Key results

Documentation Time Reduction
up to 67%
Saved Per Encounter
5.67 mins
Cognitive Burden Reduction
89%

Result highlights

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The story

Context

One of Minnesota's largest health systems, with 10 hospitals, 30+ clinics, and 160+ outreach locations across the state, including a large rural footprint, serving 356,000 patients annually through nearly 1,000 clinicians.

Challenge

Growing documentation workloads were pushing clinicians toward burnout, while reliance on outsourced transcription and scribe services meant slow...

Solution
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Scope & timeline

  • 1,300+ active Dragon Medical One users
  • 263+ clinicians actively using DAX Copilot

Quotes

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The company

CentraCare logo

CentraCare

centracare.com

Regional health system with hospitals and clinics serving Central Minnesota.

IndustryHealthcare Providers
LocationSt. Cloud, MN, USA
Employees10K-50K
Founded1995

The vendor

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

Use case

CentraCare's Clinical documentation is part of this use case:

Clinical Documentation
93 case studies(+51% YoY)
Proven impact?
LowModerateVery Strong
5.4Strong
5.6Strongwithin Healthcare Providers
5.4Strongwithin Operations

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99 AI case studies in Clinical Documentation

212 AI case studies in Healthcare Providers

287 AI case studies in Operations