Global growth outpaced engineering capacity. 300+ agents now generate 50% of code and auto-resolve 70% of support tickets.
A global smart hardware leader serving over 200 million users across 140 countries, with engineers comprising half of its workforce.
Rapid global expansion demanded faster product innovation and scalable support for millions of customers. The company needed to embed intelligence...
“AI is more than just a productivity tool; it is reshaping how we work. With strong support from AWS, we can bring ideas to life faster and deliver greater value to our users.”
Consumer electronics brand for charging, audio, and smart home devices.
Global complexity forced heavy reliance on outside counsel. Teams now run jurisdictional comparisons in-house, cutting external spend.
12,000 employees overwhelmed 20 IT agents. AI now resolves routine tickets, cutting calls 30% to support 2x scale without new hires.
Experts spent 15 minutes pulling data from scattered systems. Natural language prompts now generate detailed reports instantly.
Lab supply orders were handwritten in notebooks. Digital ordering now takes seconds, saving 30,000 hours for research annually.