AI case study

Total Sleep ManagementPatient referral processing

Manual entry of faxed PDFs overwhelmed staff, causing errors and losing patients. Now, AI extracts data instantly to clear the backlog.

Published|6 months ago

Key results

QTD Revenue Growth
30%
YTD Revenue Growth
9%
Time to Patient Engagement
24 hours
vs 1-2 weeks

Result highlights

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The story

Context

A Florida-based sleep diagnostics clinic managing roughly 400 patient referrals per month with a five-person manual intake team.

Challenge

Manual processing of faxed PDFs created a one to two week referral turnaround time, causing the clinic to lose patients who required contact within...

Solution
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Quotes

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The company

Total Sleep Management logo

Total Sleep Management

sleeptester.com

Sleep disorder diagnostic and treatment center.

IndustryHealthcare Providers
LocationPort St. Lucie, FL, USA
Employees11-50
Founded2005

The vendor

AI-powered healthcare operations platform that automates referral management, fax processing, and document intake for medical practices.

IndustrySoftware & Platforms
LocationNew York, NY
Employees51-200
Founded2020

Use case

Total Sleep Management's Patient referral processing is part of this use case:

Data Extraction
121 case studies(+47% YoY)
Proven impact?
LowModerateVery Strong
4.2Moderate
5.7Strongwithin Healthcare Providers
4.8Moderatewithin Operations

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