Standard bots risked bias on controversial figures. After 7,000 stress tests, a custom AI now grounds answers in verified reporting.
A globally recognized media brand sought to modernize its iconic Person of the Year franchise by moving beyond static articles to interactive digital experiences.
Standard chatbots could not reliably handle the contentious nature of figures like Donald Trump without risking brand reputation through...
“We knew and anticipated that there would be half of the population who would be very excited about it and there would be half who would have issue with it. And because of that, we wanted to make sure that all of the guardrails were in place, making sure that this experience was the most reliable, trusted, safe environment for our content and our journalism to still be the primary experience, but to give users that interactivity that they've come to expect.”
Global news magazine and digital media publisher covering world events.
Data engine and evaluation platform for training and fine-tuning AI models.
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