AI case study

The Ottawa HospitalClinical documentation

Heavy charting forced clinicians to type during visits or after hours. Now, ambient AI drafts EHR notes, restoring patient connections.

Published|6 months ago

Key results

Saved per Encounter
7 mins
Equal/Better Encounters
98%
Burnout Reduction
70%

Result highlights

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The story

Context

A Canadian healthcare system delivering care to over 1.2 million people across three regions, employing more than 13,000 staff including 2,700 physicians and residents.

Challenge

Growing administrative workloads forced clinicians to either type notes during encounters, creating a physical barrier with patients, or document...

Solution
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Quotes

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The company

The Ottawa Hospital logo

The Ottawa Hospital

ottawahospital.on.ca

Academic health sciences center and research hospital serving Eastern Ontario.

IndustryHealthcare Providers
LocationOttawa, ON, Canada
Employees10K-50K
Founded1998

The vendor

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

Use case

The Ottawa Hospital's Clinical documentation is part of this use case:

Clinical Documentation
92 case studies(+141% YoY)
Proven impact?
LowModerateVery Strong
4.7Moderate
4.7Moderatewithin Healthcare Providers
5.1Strongwithin Operations

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