AI case study

Riverside HealthClinical documentation

Clinicians drafted notes after hours. AI now generates charts from visit audio, capturing diagnoses humans often missed.

Published|1 year ago

Key results

Cognitive Load Reduction
61%
Burnout Rate Reduction
55%

Result highlights

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The story

Context

An integrated health system based in Virginia with 750 clinicians delivering care across multiple specialties and facilities.

Challenge

Physicians faced significant cognitive load from manual documentation, often worrying about drafting notes after hours instead of focusing on patient...

Solution
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Quotes

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The company

Riverside Health logo

Riverside Health

riversideonline.com

Integrated health system providing primary, specialty, and urgent care in Virginia.

IndustryHealthcare Providers
LocationNewport News, VA, USA
Employees5K-10K
Founded1915

The AI provider

Generative AI platform for clinical documentation and medical conversations.

IndustryHealthcare Providers
LocationPittsburgh, PA, USA
Employees51-250
Founded2018

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