AI case study

PwCLegal document review

Opaque AI flags forced counsel to manually re-read documents. Now, generative AI cites its reasoning to accelerate final decisions.

Published|2 months ago

Key results

Client Cost Savings
>$1.5M
Review Time Reduction
70%

Result highlights

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The story

Context

A professional services firm was engaged by a multinational client to review four million multilingual, multi-jurisdictional documents under tight disclosure deadlines.

Challenge

Standard active learning models lacked transparency, failing to explain why documents were flagged as relevant or irrelevant. This gap resulted in a...

Solution
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Quotes

The company

Global professional services network for audit, tax, and consulting.

IndustryProfessional Services
LocationLondon, ENG, UK
Employees100K+
Founded1998

The vendor

Relativity logo

Relativity

relativity.com

Legal data platform for e-discovery, investigations, and contract review.

IndustrySoftware & Platforms
LocationChicago, IL, USA
Employees1K-5K
Founded2001

Use case

PwC's Legal document review is part of this use case:

Legal Research
73 case studies(+92% YoY)
Proven impact?
LowModerateVery Strong
3.6Moderate
3.4Moderatewithin Professional Services
3.7Moderatewithin Legal & Compliance

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