AI case study

InMorphisInternal operations automation

Manual coding and RFP analysis slowed teams. AI agents in Teams now generate the drafts, achieving 73% code accuracy.

Published|6 months ago

Key results

SLA Compliance
100%
Code Accuracy
73%
Sales Productivity
2.5x

Result highlights

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The story

Context

A global pure-play ServiceNow partner and consultancy with over 300 employees providing enterprise service and asset management solutions.

Challenge

Manual workflows across engineering, sales, and internal support created efficiency bottlenecks as the firm sought to scale. Developers spent time on...

Solution
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Scope & timeline

  • 3 GenAI solutions launched in 4 weeks

Quotes

The company

InMorphis logo

InMorphis

inmorphis.com

ServiceNow partner specializing in digital transformation and IT service management.

IndustryTechnology
LocationNoida, UP, India
Employees251-1K
Founded2015

The vendor

ServiceNow logo

ServiceNow

servicenow.com

ServiceNow is an enterprise software company that specializes in IT Service Management, cloud computing, and digital transformation solutions.

IndustrySoftware & Platforms
LocationSanta Clara, California, United States
Employees10K-50K
Founded2004

Use case

InMorphis's Internal operations automation is part of this use case:

Code Generation
127 case studies(+95% YoY)
Proven impact?
LowModerateVery Strong
4.2Moderate
3.8Moderatewithin Technology
4.2Moderatewithin Product Engineering

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