AI case study

INGEnterprise Gen AI transformation

Mountains of legacy code held back innovation. A new risk "highway" scaled Gen AI across five strategic domains in under a year.

Published|9 months ago

The story

Context

A Dutch multinational bank managing mountains of legacy technology and bespoke code while facing increasing pressure from agile market entrants and complex regulatory environments.

Challenge

Extensive technical debt created a drag on innovation, and existing risk assessment processes were too slow to support the rapid adoption of emerging...

Solution
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Scope & timeline

  • First Gen AI initiative launched in 6-7 months
  • Gen AI deployment at scale in less than a year

Quotes

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The company

Retail and wholesale banking services for individuals and corporations.

IndustryFinancial Services
LocationAmsterdam, Netherlands
Employees50K-100K
Founded1991

The implementation partner

McKinsey & Company logo

McKinsey & Company

mckinsey.com
IndustryProfessional Services
LocationNew York, NY, USA
Employees10K-50K
Founded1926

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