AI case study

I.DI.K.AMedical records navigation

Records scattered across paper and platforms slowed every patient encounter. Now doctors navigate a billion-record system in plain language.

Published

Key results

Daily Record Searches
~1.7M

Result highlights

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The story

Context

Greece's national health system, spanning 99 hospitals and nearly 1 billion clinical records across prescriptions, diagnostics, clinical encounters, and national registries.

Challenge

Patient data was fragmented across disconnected digital platforms and paper records, forcing clinicians to search multiple sources manually before...

Solution
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Scope & timeline

  • ~40k physicians daily on AI-powered NEHR

Quotes

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The company

I.DI.K.A logo

I.DI.K.A

idika.gr

Public enterprise developing IT systems for social security and healthcare in Greece.

IndustryGovernment & Public Sector
LocationMarousi, Attica, Greece
Employees51-250
Founded2007

The vendor

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

Use case

I.DI.K.A's Medical records navigation is part of this use case:

Specialized Search
34 case studies(+27% YoY)
Proven impact?
Average
3.8Typical
3.8Typicalwithin Knowledge Management

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