AI case study

Hyundai GlovisWorkflow automation

Staff manually searched files to resolve vessel delays. Now, they use Copilot to organize past data into tables for rapid responses.

Published|6 months ago

The story

Context

A global logistics and distribution company with over 10,000 employees manages complex operations across shipping, finished vehicles, energy, and e-commerce.

Challenge

Employees relied on manual processes to manage daily operations, such as searching through past files to address vessel shipment delays or repeatedly...

Solution
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Scope & timeline

  • 10% of employees licensed for Microsoft 365 Copilot
  • Projected 20% employee Copilot adoption by 2025

Quotes

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The company

Hyundai Glovis logo

Hyundai Glovis

glovis.net

Logistics, shipping, and supply chain management provider for the automotive industry.

IndustryTransportation & Logistics
LocationSeoul, South Korea
Employees1K-5K
Founded2001

The vendor

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

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