AI case study

ConstantinopleBanking automation

Scattered across legacy systems, mid-market banks bore big-bank regulations. Constantinople runs the platform so banks run the business.

Published

Key results

CTI Reduction
30–50%
Chat Automation Rate
68%
Staff Reduction per Process
2 staff
vs teams of ~30 people

Result highlights

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The story

Context

A fintech provider targeting mid-market banks and credit unions that face the same regulatory requirements, fraud risks, and customer expectations as major institutions but operate with a fraction of the technology budget.

Challenge

Mid-market banks typically operate across fragmented legacy systems, limiting their ability to adopt AI-driven capabilities and modern workflows...

Solution
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Quotes

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The company

Constantinople logo

Constantinople

cxnpl.com

AI-native banking platform managing operations, products, and compliance.

IndustryFinancial Services
LocationSydney, NSW, Australia
Employees51-250
Founded2022

The vendor

Amazon Web Services (AWS) logo

Amazon Web Services (AWS)

aws.amazon.com

Cloud computing platform and on-demand infrastructure services.

IndustryTechnology
LocationSeattle, WA, USA
Employees100K+
Founded2006

Use case

Constantinople's Banking automation is part of this use case:

Compliance Review
50 case studies(+63% YoY)
Proven impact?
LowModerateVery Strong
3.2Moderate
2.8Lowwithin Financial Services
2.7Lowwithin Product Engineering

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