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Use case
Simplifying global patent searches
Context

IPRally built a custom machine-learning platform that uses natural language processing on the text of more than 120 million global patent documents, creating an accurate, easily searchable database that adds more than 200,000 new sources a week.

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Use case
Streamlining market research analysis
Context

Ipsos used Gemini 1.5 Pro and Flash to create an internal tool that allows market researchers to pull real-world data from Google Search for analysis.

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Use case
Optimizing agricultural management
Context

Bayer Crop Science has developed Climate FieldView, a comprehensive agricultural platform with more than 250 layers of data and billions of data points.

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Use case
Accelerating compostable material development
Context

Materiom, a startup researching zero-waste, bio-based alternatives to fossil-fuel-made products like plastics, is creating a gen AI tool that enables entrepreneurs to develop novel compostable materials with broad applications.

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Use case
Summarizing code changes
Context

Leroy Merlin built a Pull Request Analyzer. It summarizes code changes, helping developers understand projects faster.

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Use case
Automating bug ticket conversion
Context

Regnology built its Ticket-to-Code Writer tool with Gemini 1.5 Pro to automate the conversion of bug tickets into actionable code, significantly streamlining the software development process.

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Use case
Content localisation & translation
Context

Randstad, a global recruitment company, uses Gemini for Workspace across its organization. Examples mentioned are writing job ads in different languages with AI in Google Docs and translating speech when interacting with candidates in Google Meet. More in this video.

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Use case
Accelerating insurance underwriting
Context

Hiscox used BigQuery and Vertex AI to create the first AI-enhanced lead underwriting model for insurers, automating and accelerating the quoting for complex risks.

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Use case
Identifying football talent
Context

England’s Football Association is training Vertex AI on the FA's historical and current scouting reports so they can be transformed into concise summaries, helping national teams discover future talent.

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Use case
Improving customer call handling
Context

Telecom Italia (TIM) implemented a Google-powered voice agent to address many customer calls.

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Use case
Real-time travel support
Context

Hotelplan Suisse built a chatbot trained on the business’s travel expertise to answer customer inquiries in real-time, and, following that success, it plans to use gen AI to create travel content.

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Use case
Faster content creation & reporting
Context

Four Agency, a media, marketing, and communications agency with hubs in the UK and UAE, adopted Microsoft 365 Copilot across its 350-strong team to assist in creative brainstorming, content creation, reporting, and administrative tasks. Copilot aids in meeting tight deadlines, helps with HR processes, data analysis, report generation, and supports creative work by generating ideas to kick off brainstorming sessions. The team invested in staff training and change management to ensure effective adoption.

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Use case
Pinpoint leaky pipes
Context

FIDO Tech developed an AI acoustic leak detection tool that processes sound data from mobile sensors attached to water pipelines. The system uses deep learning powered by OpenAI’s GPT-4 on Microsoft Azure OpenAI Service to analyze acoustic files and accurately pinpoint leak locations and assess leak severity without needing pipe-specific details. It optimizes maintenance workflows by providing precise leak ranking and advising optimal sensor placement, enabling utilities to prioritize repairs and reduce water wastage.

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Use case
Faster property search
Context

syte built an AI-driven property platform by integrating Google Cloud’s BigQuery to consolidate data from a data lake and execute rapid spatial queries across 25 million properties, reducing search response times from 60 seconds to around 2 seconds. They further enhanced processing by employing Compute Engine for parallel processing of massive LiDAR datasets and Kubernetes Engine to deploy and scale web applications, streamlining property analysis and re-densification workflows.

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3
Use case
Improved productivity and creativity
Context

Aztec Group, a financial services company, trialed Microsoft 365 Copilot with 300 staff to enhance productivity, creativity, and quality of work. Copilot assists employees in drafting documents, structuring thoughts, and streamlining workflows by working with data stored in Teams, SharePoint, and other Microsoft tools. Following the successful trial, Aztec plans to scale Copilot to 1,000 users this year and eventually roll it out organization-wide.

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Use case
Dynamic pricing & demand forecasting
Context

Molslinjen built an AI-powered dynamic pricing engine and demand forecasting system using Azure Databricks, integrating a custom capacity management module for near real-time data processing. They implemented the solution by combining Azure Service Fabric for centralized data storage, Power BI for real-time analytics accessible to operational staff, and Azure Static Web Apps for a web interface, thereby streamlining pricing, loading, and marketing workflows.

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4
Use case
Faster risk analysis
Context

Agnostic Intelligence leveraged Microsoft Azure OpenAI Service and Azure Cognitive Services to build an AI-driven platform that delivers real-time insights for supply chain risk management. They integrated advanced machine learning and AI analytics to replace manual Excel questionnaires and lengthy email communications, streamlining risk assessments and compliance processes. The solution connected disparate systems via a digital control tower, enabling IT managers to focus on innovation and quality assurance.

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Use case
Faster marketing content creation
Context

Finastra, a UK-based financial services software provider, implemented Microsoft Copilot to automate and streamline their marketing processes. By integrating Copilot across Microsoft 365 applications and Power BI, they enhanced content creation, personalized marketing materials, and improved campaign analysis. This allowed their marketing team to reduce content creation time from six months to less than one, freeing employees to focus on strategic work.

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Use case
Relieve staff workload
Context

Torfaen County Borough Council, a unitary authority in Wales, uses Microsoft Copilot for Microsoft 365 to streamline back-office processes. They implemented Copilot to assist with minute-taking in social care meetings, allowing staff to generate structured meeting minutes more efficiently by summarizing Teams transcripts into pre-defined templates.

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Use case
Simplified perishable ordering
Context

Fortenova Group leveraged Vertex AI to build an AI forecasting tool that analyzes historical order data, current inventory levels, and seasonal trends to predict daily demand for perishable products such as fruits and vegetables. The tool was integrated into the grocery store ordering workflow by automating model training, monitoring, and third-party connectivity, enabling store managers to quickly determine optimal order amounts and reduce food waste.

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Use case
Automating metadata for images and videos
Context

Wedia, a platform for companies to store and manage digital assets, leverages Claude via Amazon Bedrock to automate the creation of metadata for images and videos. It allows them to process 20-30,000 images per month.

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Use case
Enhancing workplace productivity
Context

Devoteam, an AI-driven tech consulting company, is rolling out 4,000 Gemini for Google Workspace licenses across all its business units. By empowering employees with Gemini's generative AI features, Devoteam enhances internal productivity and collaboration, enabling staff to work smarter, faster, and more creatively. This strategic investment not only boosts efficiency but also solidifies their position as an AI trailblazer, allowing them to better guide clients on AI adoption.

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Use case
Accelerated scientific discovery
Context

Unilever partnered with Microsoft to leverage Azure Quantum Elements, Copilot in Azure, and Azure HPC to simulate thousands of chemical reactions using natural language queries, thereby revolutionizing its R&D workflow. This AI implementation transformed their DataLab by expediting the screening of tens of thousands of materials and enabling rapid exploration of chemical reactions, reducing reliance on time-consuming physical lab experiments.

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Use case
Increase employee productivity
Context

Uniper, a German energy company, uses Microsoft's Copilot for Microsoft 365 and Copilot for Security to enhance employee productivity. Copilot assists in transcribing and summarizing meetings in Teams, extracting action points from Outlook emails, suggesting structures for PowerPoint presentations, and preparing targeted information. Auditors use Copilot to create audit plans and checklists. Copilot for Security helps identify risks faster and manage threats more effectively.

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Use case
Faster software development
Context

Capita, a consulting and outsourcing company, uses GitHub Copilot to automate repetitive coding tasks. By adopting GitHub Copilot across its development teams, Capita has improved developer productivity, satisfaction, and retention, enabling faster delivery for its customers.

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Use case
Building a customer support assistant
Context

Virgin Money uses Microsoft Copilot Studio and Azure OpenAI to build "Redi," an award-winning virtual assistant that delivers exceptional customer experiences. Redi handles customer inquiries, triages questions, and directs customers to live agents when appropriate. By involving contact center staff in designing Redi's interactions, they ensure on-brand and natural conversations, including understanding colloquialisms.

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Use case
Optimized citizen services
Context

The Department of Var partnered with Google Cloud to establish an AI Innovation Hub that integrates generative AI into its public service delivery. They developed and deployed prototypes including a website chatbot for citizen engagement, a survey chatbot for real-time feedback, and an automated transcription tool for council meetings to streamline internal processes. This initiative modernizes government workflows by making services faster, more responsive, and more transparent.

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Use case
Efficient task management
Context

Planted integrated Microsoft Azure OpenAI to create a customized generative AI Copilot that automates routine tasks and supports creative process development for its brand, marketing, and manufacturing teams. The solution was implemented by embedding AI-driven analytics and automated data search functionalities into existing workflows using Dynamics 365 Business Central and Power BI, replacing outdated manual processes. This integration streamlined critical operations and enhanced data-driven decision-making across multiple departments.

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Use case
Enhanced team collaboration
Context

EPAM Systems, a global software engineering and consulting firm, integrated Microsoft Copilot for Microsoft 365 to enhance productivity and collaboration among its 50,000+ employees across 55 countries. Copilot assists in generating content, summarizing meetings, and managing emails, enabling teams to focus on core tasks. EPAM supported adoption through training workshops, a dedicated SharePoint site, and a Microsoft Teams channel, while ensuring data security with Microsoft Purview.

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Use case
Reduced administrative workload
Context

Barnsley Council, a local government authority in the UK, implemented Microsoft Copilot for Microsoft 365 to reduce administrative workload across departments including finance, HR, legal, business support, and children's services. By leveraging Copilot's AI capabilities, staff can automate mundane tasks, allowing them to focus on more impactful work and improve productivity.

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