AI case study

MATTERMedical notes

Notes piled up after hours, shorthand that wouldn't stand up in court. Now clinicians stay fully present—Heidi handles the record.

Published

Key results

Daily Time Savings
~90 mins

Result highlights

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The story

Context

A Singapore health optimization clinic combining licensed medical practice with health coaching and recovery therapies, where clinicians run sessions up to a full hour with complete medico-legal documentation requirements.

Challenge

With no gaps between patients, notes piled up until after the clinic day ended. Typing during sessions split attention from the patient, while...

Solution
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Quotes

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The company

Tech-enabled recovery therapies and doctor-led medical programs for health optimization.

IndustryHealthcare Providers
LocationSingapore
Employees11-50
Founded2022

The vendor

AI-powered virtual care platform for healthcare providers and patients.

IndustrySoftware & Platforms
LocationSydney, NSW, Australia
Employees51-250
Founded2021

Use case

MATTER's Medical notes is part of this use case:

Clinical Documentation
101 case studies(-14% YoY)
Proven impact?
Average
4.2Typical
4.2Typicalwithin Healthcare Providers
4.2Typicalwithin Operations

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