Alaska Airlines uses Microsoft Azure, Microsoft Defender, GitHub Copilot for Business, and Azure OpenAI Service to strengthen its IT infrastructure, enhance cyber security, and empower employees. They have integrated GitHub Copilot for Business into their software development process, with about half of their software engineering team using it. They are also leveraging Azure OpenAI Service to enhance customer care and contact centers.

Genmab uses ChatGPT Enterprise to assist employees with tasks such as drafting documents, summarizing scientific literature, and performing complex data analytics. They also developed custom GPTs for clinical trial documentation and translation tasks.

Aztec Group, a financial services company, trialed Microsoft 365 Copilot with 300 staff to enhance productivity, creativity, and quality of work. Copilot assists employees in drafting documents, structuring thoughts, and streamlining workflows by working with data stored in Teams, SharePoint, and other Microsoft tools. Following the successful trial, Aztec plans to scale Copilot to 1,000 users this year and eventually roll it out organization-wide.

Arco Educação, a Brazilian company focused on educational solutions, uses OpenAI's GPT models to reduce administrative workload for teachers, allowing them to focus more on each student.

Molslinjen built an AI-powered dynamic pricing engine and demand forecasting system using Azure Databricks, integrating a custom capacity management module for near real-time data processing. They implemented the solution by combining Azure Service Fabric for centralized data storage, Power BI for real-time analytics accessible to operational staff, and Azure Static Web Apps for a web interface, thereby streamlining pricing, loading, and marketing workflows.

Trimble transitioned to a cloud-based Google Workspace solution to eliminate on-premise licensing issues and unify its various acquired organizations under a single, secure platform. They integrated Gemini for Google Workspace into daily workflows to provide AI-powered features such as document search, summarization, and coding support, thereby streamlining global communication and IT security management.

Finastra, a UK-based financial services software provider, implemented Microsoft Copilot to automate and streamline their marketing processes. By integrating Copilot across Microsoft 365 applications and Power BI, they enhanced content creation, personalized marketing materials, and improved campaign analysis. This allowed their marketing team to reduce content creation time from six months to less than one, freeing employees to focus on strategic work.

Nanome launched MARA, an AI copilot to aid scientists in biopharma R&D by orchestrating workflows, executing routine cheminformatics tasks, and offering informative responses to scientific queries.

Torfaen County Borough Council, a unitary authority in Wales, uses Microsoft Copilot for Microsoft 365 to streamline back-office processes. They implemented Copilot to assist with minute-taking in social care meetings, allowing staff to generate structured meeting minutes more efficiently by summarizing Teams transcripts into pre-defined templates.

McKnight Foundation, a Minnesota-based non-profit advancing justice, equity, and the arts, adopted Microsoft 365 Copilot across its staff to improve productivity and focus on strategic priorities. Using Copilot, staff can automate manual tasks such as drafting content, translating interviews, summarizing content across Teams, SharePoint, and Outlook, and improving accessibility in presentations. This allows them to spend more time developing deeper partnerships with grantees and advancing their mission.

BlackRock, a global investment management company, deployed Microsoft's Copilot for Microsoft 365 to over 24,000 employees worldwide. Starting with a group of 500 in their Digital Workplace team, they expanded to a "flight crew" of 3,000 early adopters who evangelized the tool across the company. Employees use Copilot to automate tasks like summarizing emails, creating meal plans, and analyzing spreadsheets, enhancing productivity and collaboration.

Fortenova Group leveraged Vertex AI to build an AI forecasting tool that analyzes historical order data, current inventory levels, and seasonal trends to predict daily demand for perishable products such as fruits and vegetables. The tool was integrated into the grocery store ordering workflow by automating model training, monitoring, and third-party connectivity, enabling store managers to quickly determine optimal order amounts and reduce food waste.

Devoteam, an AI-driven tech consulting company, is rolling out 4,000 Gemini for Google Workspace licenses across all its business units. By empowering employees with Gemini's generative AI features, Devoteam enhances internal productivity and collaboration, enabling staff to work smarter, faster, and more creatively. This strategic investment not only boosts efficiency but also solidifies their position as an AI trailblazer, allowing them to better guide clients on AI adoption.

Atomicwork built an AI-powered digital workplace platform that integrates a conversational assistant with modern service management and workflow automation to handle tasks such as password resets, software provisioning, and incident response. The solution was implemented through deep integration with Microsoft Teams and the Microsoft 365 ecosystem, leveraging Azure and OpenAI capabilities to transform IT, HR, onboarding, and compliance processes. This cohesive system replaces disjointed self-service portals and manual ticketing, enabling faster, more personalized employee support.

Juganu integrated Vertex AI to leverage advanced computer vision models on in-store images and videos, automatically detecting product availability, out-of-stock situations, and merchandising issues. They implemented integrations with BigQuery and Looker to consolidate and analyze retail floor data, streamlining inventory management and triggering automated alerts for restocking.

Lowe's fine-tunes OpenAI's GPT-3.5 to improve the accuracy of product descriptions and tagging on Lowes.com.

Unilever partnered with Microsoft to leverage Azure Quantum Elements, Copilot in Azure, and Azure HPC to simulate thousands of chemical reactions using natural language queries, thereby revolutionizing its R&D workflow. This AI implementation transformed their DataLab by expediting the screening of tens of thousands of materials and enabling rapid exploration of chemical reactions, reducing reliance on time-consuming physical lab experiments.

Xavier College implemented Microsoft Dynamics 365 and AI tools like Azure OpenAI and Cognitive Services to consolidate data, streamline processes, and enhance productivity. They migrated all student and staff data onto Microsoft Azure, built user portals with Dynamics 365, and used AI to automate digitizing paper records.

Teladoc Health uses Microsoft 365 Copilot to transform its telehealth operations by automating routine tasks and boosting efficiency. Copilot acts as a personal assistant, handling note-taking during meetings, finding project information, and proofreading emails. Integrated with Microsoft Power Automate and Power BI, Copilot categorizes and routes client issues, handles tasks, initiates workflows, and synthesizes reports, leading to substantial time savings, faster client service response times, and streamlined onboarding processes.

Bader Sultan and Brothers Company, a Kuwaiti supplier of healthcare and hospital equipment, implemented Microsoft Copilot for Microsoft 365 to enhance employee productivity. Employees use Copilot to craft and review emails, create comparison documents for clients, and respond to customer requests more quickly, allowing them to focus on more important tasks.

Replaced legacy PBX infrastructure by deploying a cloud-based Microsoft Teams Phone and Teams Rooms solution with Direct Routing and Operator Connect, and initiated a trial of Microsoft Copilot to integrate generative AI in daily workflows and industrial process controls.

Lotte Hotels & Resorts used Microsoft's Power Platform, including Power Automate, Power Apps, Power Pages, and Azure OpenAI Service, to automate repetitive tasks and empower employees as citizen developers. By providing an eight-week training program, employees learned to create their own RPA solutions, automating tasks such as manual data entry in reservation systems and database refinement, leading to increased efficiency and productivity.

DEWA uses Azure AI Services, Azure OpenAI Service, and Copilot for Microsoft 365 to enhance internal operations. The AI-powered Business Requirement Document Generator reduces document creation time, while Copilot helps employees increase productivity.

Uniper, a German energy company, uses Microsoft's Copilot for Microsoft 365 and Copilot for Security to enhance employee productivity. Copilot assists in transcribing and summarizing meetings in Teams, extracting action points from Outlook emails, suggesting structures for PowerPoint presentations, and preparing targeted information. Auditors use Copilot to create audit plans and checklists. Copilot for Security helps identify risks faster and manage threats more effectively.

Eastman implemented Microsoft Copilot for Security by integrating it with its existing Microsoft Defender suite and Microsoft 365 E5 environment to support its cybersecurity team. The AI tool converts natural language into Kusto Query Language queries, automating threat detection and incident analysis across a global, multicloud infrastructure. This deployment consolidated multiple security workflows into a single portal, streamlining incident response and analysis processes.

BaptistCare, an Australian nonprofit supporting aging and vulnerable Australians, adopted Microsoft 365 Copilot to maximize efficiencies and empower staff. By integrating Copilot into their workflow, employees delegate manual tasks to the AI assistant, such as composing emails, summarizing information, and developing solutions in Power Apps.

RTI International, an independent research institute, adopted Microsoft 365 Copilot to empower staff to gain productivity. Staff use Copilot to search across Teams, Outlook, and meetings, quickly catching up on missed information, adjusting tone in emails and documents, and summarizing complex reports. This allows staff to focus more on their expertise, delivering better science-backed solutions for clients.

Access Holdings Plc, a leading multinational financial services group in Nigeria, adopted Microsoft Copilot for Microsoft 365 to enhance operations across the organization. Developers use Copilot to accelerate coding tasks, reducing development time from eight hours to two. Staff use Copilot in Teams to get meeting summaries and focus on discussions. The data science team uses Copilot to analyze data faster, and executives prepare reports and presentations more efficiently with Copilot.

Cainz implemented Google Cloud’s BigQuery and Vertex AI to automatically capture and analyze product scan data for real-time demand forecasting and streamlined warehouse management across its 230 stores. They further integrated the Gemini generative AI model to automate product description creation, thereby merging digital and physical retail channels and reducing repetitive tasks for store associates.

Oncoclinicas implemented a comprehensive digital portal and mobile app to automatically scan, extract, and digitize clinical exam data using Azure Cognitive Services’ Computer Vision for OCR and Text Analytics for Health. They integrated backend services including Azure Storage, Functions App, Service Bus, Cosmos DB, and Azure Machine Learning to centralize and structure medical records, deploying the solution over three months with onsite training at 129 care units to streamline clinical workflows.