Torfaen County Borough Council, a unitary authority in Wales, uses Microsoft Copilot for Microsoft 365 to streamline back-office processes. They implemented Copilot to assist with minute-taking in social care meetings, allowing staff to generate structured meeting minutes more efficiently by summarizing Teams transcripts into pre-defined templates.

Replaced legacy PBX infrastructure by deploying a cloud-based Microsoft Teams Phone and Teams Rooms solution with Direct Routing and Operator Connect, and initiated a trial of Microsoft Copilot to integrate generative AI in daily workflows and industrial process controls.

Softchoice, a leading IT solutions provider, is using Microsoft Copilot for Microsoft 365 to enhance employee productivity across departments like marketing, sales, and finance. By integrating Copilot into daily workflows, employees leverage generative AI to reduce time spent on content creation by up to 70%, streamline operations, and focus on more meaningful work.

Joos, a supplier of mobile charging stations, uses Microsoft Copilot for Microsoft 365 to streamline collaboration across time zones and languages. By integrating Copilot into PowerPoint, Teams, Outlook, and Excel, they create branded sales pitches faster, generate meeting recaps automatically, draft emails efficiently, and analyze data for key performance indicators.