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Use case
Making a virtual assistant faster
Context

Bradesco integrated Microsoft's Azure generative AI into their virtual assistant BIA using services like Azure OpenAI and Data Lake, enabling BIA to quickly generate answers and documents, improving efficiency and response capacity for managers and clients.

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Use case
Fragmented call center systems
Context

Qatar Charity partnered with Netways to implement INNOV8 for Copilot Studio on a unified cloud-based call center platform built on Microsoft Azure and Dynamics 365 Customer Service, consolidating disparate communication channels into one integrated interface. They leveraged low-code tools such as Microsoft Power Apps and Azure Logic Apps alongside AI-driven automation via Microsoft Copilot Studio and Azure AI Services to streamline call handling processes, consolidate data management, and reduce IT maintenance complexity.

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2
Use case
Scalable data management
Context

Syndigo, a content management and syndication company, uses Azure AI Services and Azure OpenAI Service to enhance its data insights and optimize customer experiences. By leveraging best-of-breed language models, they build and deploy large-scale data analytics projects, providing actionable insights to clients.

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3
Use case
Faster document generation
Context

DEWA uses Azure AI Services, Azure OpenAI Service, and Copilot for Microsoft 365 to enhance internal operations. The AI-powered Business Requirement Document Generator reduces document creation time, while Copilot helps employees increase productivity.

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3
Use case
Efficient video analysis
Context

The NFLPA, which represents professional football players, partnered with Microsoft and Xoriant to develop an AI solution using Azure AI Services to analyze practice video footage from all 32 teams. The AI tool automatically identifies potential rule violations in offseason practices, significantly reducing the time staff spend reviewing footage and enhancing player safety.

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1
Use case
Rapid, secure scaling
Context

Migrated to a cloud-native microservices architecture on Azure by leveraging Service Fabric, App Service Environment, API Management, Service Bus, AKS, and centralized databases, combined with robust security and automation tools to support frequent releases and real-time payment processing.

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Use case
Faster & inclusive item listings
Context

Goodwill of Orange County developed an AI-powered app using Microsoft's Azure AI Services, including Azure AI Custom Vision and Azure AI Vision, to streamline the e-commerce listing process on ShopGoodwill.com. The app uses AI to identify clothing items, extract information from photos of labels, and generate listing descriptions using generative AI. This enables more people, including those with disabilities, to work in e-commerce positions and increases revenue for their mission.

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Use case
Efficient contract management
Context

Sasfin Bank's legal team adopted Legal Interact's Contract Corridor, built on Azure, to centralize 20,000 documents and enhance contract management. Using Azure Cognitive Services for OCR and Azure OpenAI Service, the platform enables advanced search and AI-powered analysis of contract clauses, facilitating efficient tracking of obligations and key dates.

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2

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