Twilio integrated AI-driven automation powered by Google Cloud to transform its customer engagement platform. They incorporated advanced natural language processing and self-service automation into their contact center workflows, enabling real-time, context-aware support. This implementation streamlined customer support processes, reducing manual intervention and accelerating response times.

Slack is using Anthropic's Claude to empower enterprise developers to create custom AI applications within their workspaces.

Coframe uses GPT-4o to build an AI growth engineering assistant that autonomously generates new sections of a website based on existing code and images.

Apollo is built using a neuro-symbolic architecture that replaces traditional transformer models by merging generative AI with rule-based symbolic reasoning for transparent decision-making. It converts unstructured inputs into a structured interaction state and incorporates continuous human feedback for daily fine-tuning, ensuring precise tool activation and compliance. This innovative implementation streamlines conversational agent workflows and enhances overall reliability.

Gumroad, an e-commerce platform for digital creators, uses Claude 3.5 Sonnet to enable customer support teams to fix issues with code and contribute to product development. Claude assists them in writing code, locating files, and resolving customer issues.

​

Lytehouse implemented an AI-based video intelligence system that transforms live CCTV feeds into actionable workplace safety insights by leveraging advanced computer vision, machine learning algorithms, and generative AI agents. They integrated large language models to enable natural language queries and collaborated with Google Cloud via the Vertex AI platform to deploy customized security agents that automate risk detection and alert workflows across existing camera networks.

Fullstory, a digital behavioral data platform, is building the ability to analyze and summarize user behavior on a site to create more informed and enriching chatbot experiences.

Digits is developing next-gen accounting software for startups and small businesses; using AI-driven bookkeeping, expense management, and financial analysis, Digits enables business owners to achieve financial clarity and focus on growth.

Linear, a product development platform, built Similar Issues, a feature that uses AI to detect and prevent duplicate or overlapping tickets and ensures cleaner and more accurate data representation.

Regnology built its Ticket-to-Code Writer tool with Gemini 1.5 Pro to automate the conversion of bug tickets into actionable code, significantly streamlining the software development process.

Pinecone provides infrastructure for developers to build accurate, secure, and scalable AI applications, allowing companies to easily ground gen AI apps in their proprietary data for use in AI search, retrieval-augmented generation, coding agents, and more.

Magic is building a developer platform with a 100-million-token context window, so organizations can upload extremely large code bases and more easily query and build on them using gen AI assistance.

Fluna, a Pan-African digital services company, has automated the analysis and drafting of legal agreements using Vertex AI, Document AI, and Gemini 1.5 Pro.

Quantum Metric has introduced Felix AI, powered by Gemini Pro, to simplify digital analytics and decision making. Felix AI automatically summarizes a user’s web or mobile session and consolidates the moments that matter most into short, readable summaries for customer service workers.

GroupBy developed an AI-first Search and Discovery Platform powered by Vertex AI Search for Retail. This solution is meticulously designed to optimize revenue, strengthen brand loyalty, and drive sales growth for B2C and B2B retailers.

tl;dv transformed from a meeting recap tool to a sophisticated AI-powered analytics engine by integrating Claude.

Broadcom migrated its software solutions to the cloud via a strategic partnership with Google Cloud, integrating Vertex AI into its security product portfolio to create SymantecAI. They implemented advanced AI models to analyze massive volumes of endpoint telemetry and DLP signals, identifying patterns for proactive threat detection and faster remediation. This integration streamlined security operations and customer support processes, enabling more accurate and rapid threat response.

Agnostic Intelligence leveraged Microsoft Azure OpenAI Service and Azure Cognitive Services to build an AI-driven platform that delivers real-time insights for supply chain risk management. They integrated advanced machine learning and AI analytics to replace manual Excel questionnaires and lengthy email communications, streamlining risk assessments and compliance processes. The solution connected disparate systems via a digital control tower, enabling IT managers to focus on innovation and quality assurance.

Trimble transitioned to a cloud-based Google Workspace solution to eliminate on-premise licensing issues and unify its various acquired organizations under a single, secure platform. They integrated Gemini for Google Workspace into daily workflows to provide AI-powered features such as document search, summarization, and coding support, thereby streamlining global communication and IT security management.

GoTo Group partnered with Microsoft Indonesia to integrate GitHub Copilot into its engineering workflow. They implemented the AI tool within developers’ IDEs to provide real-time code suggestions, conversational assistance, and syntax error corrections, thereby streamlining code writing and reducing repetitive tasks. The rollout involved close collaboration with Insight and iterative feedback from nearly 1,000 engineers to optimize software development processes.

Atomicwork built an AI-powered digital workplace platform that integrates a conversational assistant with modern service management and workflow automation to handle tasks such as password resets, software provisioning, and incident response. The solution was implemented through deep integration with Microsoft Teams and the Microsoft 365 ecosystem, leveraging Azure and OpenAI capabilities to transform IT, HR, onboarding, and compliance processes. This cohesive system replaces disjointed self-service portals and manual ticketing, enabling faster, more personalized employee support.

Gorilla Logic's development team is experimenting with Claude for code assistance and problem-solving.

NewPush integrated Gemini for Workspace from Google across various teams to standardize and secure email, document, and collaboration workflows using Google Cloud’s hierarchical access controls. They implemented AI-driven automation to analyze numerous cybersecurity feeds and generate a weekly threat newsletter, while also supporting teams in research, code drafting, and creative content. This integration streamlined routine cybersecurity monitoring and allowed experts to dedicate more time to strategic analysis.

Zoom uses Meta's Llama in a federated approach to develop AI Companion, a generative AI assistant integrated into Zoom Workplace and Business Services. AI Companion leverages both open-source and closed-source large language models to provide features like meeting summaries, smart recordings, and next steps at no additional cost for eligible paid plans. This implementation helps users avoid repetitive tasks, enhances collaboration and productivity, and maintains data security and privacy by keeping customer data within Zoom’s secured servers. With over 700,000 accounts using AI Companion and growing adoption, Zoom's AI integration significantly improves user experience and operational efficiency.

Softchoice, a leading IT solutions provider, is using Microsoft Copilot for Microsoft 365 to enhance employee productivity across departments like marketing, sales, and finance. By integrating Copilot into daily workflows, employees leverage generative AI to reduce time spent on content creation by up to 70%, streamline operations, and focus on more meaningful work.

Bosch Software and Digital Solutions implemented an AI-powered ecosystem by leveraging Google Cloud products to integrate sustainability into business operations. They used Kubernetes to manage the lifecycle and scalability of solutions across multiple regions, BigQuery to build an AI-based cognition engine for real-time insights, and Firebase to alert specific user roles, thereby streamlining operational sustainability.

Bosch SDS deployed an AI-powered cognition engine by processing IoT sensor data on Google Cloud, using BigQuery for real-time insights and data analysis. They implemented Kubernetes for scalable lifecycle management across regions and integrated Firebase to provide real-time alerts to specific user roles. This approach digitizes sustainability tracking and optimizes operational decision-making through actionable, energy-efficient dashboards.

Insight Enterprises integrated Microsoft 365 Copilot into core business processes such as sales, finance, and HR, using generative AI to automate meeting summaries, content creation, and document standardization. They implemented the solution through Microsoft’s Early Access Program, supplemented by internal training sessions, weekly office hours, and developing an in-house AI service (Insight GPT) leveraging Microsoft Azure OpenAI Service, achieving rapid adoption across teams. This strategic integration streamlined key operations, accelerating RFP response times and boosting overall productivity.

Lionbridge integrated GPT-4 via Microsoft Azure OpenAI Service to automate routine translation tasks and deliver hyper-personalized, multi-language content. They implemented new workflows—including scalable provisioned throughput units and AI-powered tools for creating project-specific glossaries and style guides—to reengineer its translation and localization processes. This integration streamlined operations and enabled employees to shift focus from manual efforts to quality assurance and innovative content solutions.

Sourcegraph uses Anthropic's Claude 3 Sonnet as the default model in its AI coding assistant, Cody, which helps developers write and understand code faster. The AI provides context-aware chat and tools like inline code completions, significantly speeding up coding processes. Cody uses different models (Sonnet, Opus, Haiku) optimized for speed, intelligence, and long-context recall, increasing the quality and accuracy of code suggestions. Cody Pro and Enterprise users benefit from even more advanced features powered by these models.