Providing 24/7 credit card assistance
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Virgin Money's AI-powered virtual assistant, Redi, supports credit card customers 24/7 through the Virgin Money Credit Card app. Built using Microsoft's Copilot suite in partnership with IBM, Redi provides conversational assistance with a mix of practical help and humor, enhancing customer experience and winning the "Best application of AI in Financial Services" award at the Card & Payments Awards.
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Won the "Best application of AI in Financial Services" award at the Card & Payments Awards.
77
AI use cases in
finance
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Deutsche Bank developed DB Lumina, an AI-powered research agent built on Gemini and Vertex AI through a partnership with Google Cloud. The solution automates the creation of financial research reports by rapidly condensing extensive market dataâsuch as converting a 400-page report into a three-page summaryâthereby streamlining analysis workflows while maintaining rigorous data privacy standards.
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Intuit integrated Google Cloudâs Document AI and Gemini models into its GenOS platform to automate the autofill of ten common U.S. tax forms, including complex 1099 and 1040 forms. The solution extracts and categorizes data from uploaded documents, drastically reducing manual data entry for TurboTax customers. This integration streamlines tax preparation workflows and improves speed and accuracy.
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172
companies using
customer agents
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251
solutions powered by
Microsoft
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