AI case study

Faster unstructured data processing

by
legal-i
Context

Developed a GenAI solution leveraging Azure OpenAI Service to analyze, classify and structure unstructured medical records into interactive patient histories and a case DNA for improved decision support.

Results

80% faster processing; 4x accuracy; 11% improved payouts

Results not reported in the source
Industry
Insurance
Region
Europe
Published
January 28, 2025
Agent type
Data Agents
AI provider
Microsoft
Models/tools
Not disclosed
ICE score
567
The ICE framework in this database provides a quick way to assess the feasibility and potential impact of AI use cases, with higher scores signaling more actionable opportunities.
‍
Impact: Potential benefits to the business.

‍Confidence: Likelihood of achieving expected results.

‍Ease: Simplicity of implementation in terms of resources and time.

‍ICE Score: Calculated by multiplying the component scores.

Note:
Each score is AI-generated based on available data and should be viewed merely as a general guideline for deeper exploration of the use cases.
Impact
9
Confidence
9
Ease
7

10

AI use cases in

insurance

See All

Newfront

Insurance
Use case
Making insurance processes faster
Context

Newfront, a modern insurance platform serving 20% of US startups with unicorn status, uses Claude from Anthropic to automate tedious insurance tasks. They have deployed Claude across their workflows to create a benefits assistant that provides employees with instant answers about coverage limits and eligible expenses, a contract review tool for legal teams, and automated processing of complex insurance documents, allowing brokers to focus on strategic guidance and problem-solving for clients.

Models/tools
...
1

SACE

Insurance
Use case
Freeing employee time
Context

SACE, an Italian finance and insurance firm, uses Microsoft Copilot and Viva to streamline workflows and empower employees. Copilot reduces routine tasks like document sifting and email management, halving time spent on emails and speeding up loan application reviews. Viva supports Copilot adoption, helping reveal collaboration patterns and enabling initiatives like a flexible workweek.

Models/tools

Zurich Insurance Group

Insurance
Use case
Faster processing of unstructured data
Context

Zurich Insurance Group uses Azure OpenAI Service to develop advanced AI applications in underwriting, improving risk assessments and accelerating the underwriting process. By leveraging Azure OpenAI Service's advanced language AI and text-to-speech models, Zurich can process unstructured data like reports, images, and emails in various languages across its global operations.

Models/tools
🔒
Explore industries

151

companies using

data agents

See All
Use case
Scalable contract detection
Context

wealthAPI implemented a next‐gen contract detection solution by integrating DataStax Astra DB on Google Cloud and leveraging Google Gemini models for AI‐powered analysis. They deployed DataStax’s vector search and real‐time insights capabilities to scale contract detection across millions of users in less than three months, streamlining wealth management workflows by dramatically reducing response times and efficiently handling massive data volumes.

Models/tools
...
1
🔒
Use case
Automated job title classification
Context

Aura Intelligence integrated Anthropic's Claude via Amazon Bedrock into its data pipeline to automatically classify over 200 million job titles and industry pairings from multi-language data, replacing manual lookups and fuzzy matching. They fine-tuned foundation models on proprietary datasets and leveraged AWS infrastructure, including SageMaker and prompt management, to automate QA, report generation, anomaly detection, and real-time hiring trend analysis.

Models/tools
...
2
🔒
Use case
Efficient engineering team management
Context

LaunchNotes leverages Claude in Amazon Bedrock in their product 'Graph' to transform engineering data into actionable insights. Graph functions as an ETL platform with Claude managing data pipelines, helping engineering managers understand development metrics, reduce incident identification time, automate updates, and generate customized release notes and technical documentation.

Models/tools
...
2
🔒
Explore agents

251

solutions powered by

Microsoft

See All
Use case
High-volume student queries
Context

Physics Wallah developed 'Gyan Guru', a hyperpersonalized conversational study companion to address the unique academic and support needs of its 2 million daily users. The system was implemented by indexing over one million Q&As and ten million solved doubts in a vector database, then leveraging a Retrieval-Augmented Generation (RAG) approach integrated with Azure OpenAI to deliver individualized, context-aware responses. This integration streamlined various student interactions including academic queries, product-related issues, and general support, reducing reliance on human subject matter experts.

Models/tools
...
1
🔒
Use case
Streamlined executive operations
Context

Brandix adopted the Microsoft 365 Copilot suite via the Early Access Program to integrate AI into key executive workflows, automating meeting transcript-based action tracking in Teams, accelerating pitch deck creation in PowerPoint, and streamlining document generation in Word while leveraging AI-enhanced querying in Power BI and efficient information retrieval via Copilot Chat. This implementation transformed internal communications, reporting, and presentation preparation processes by significantly reducing manual effort.

Models/tools
...
2
🔒
Use case
Future-proof IT operations
Context

University of Oxford’s IT Services department deployed Microsoft 365 Copilot across its 400+ staff as part of a pilot program aimed at embedding generative AI into research, teaching, and administrative workflows. They implemented extensive onboarding sessions, community engagement via Microsoft Teams, and established an acceleration team to integrate Copilot with other business applications. This deployment streamlined routine tasks such as document generation, summarization, and meeting support, fostering innovation within the department.

Models/tools
...
1
🔒
Explore AI providers

159

AI use cases in

Europe

See All
Use case
Faster research reports
Context

Deutsche Bank developed DB Lumina, an AI-powered research agent built on Gemini and Vertex AI through a partnership with Google Cloud. The solution automates the creation of financial research reports by rapidly condensing extensive market data—such as converting a 400-page report into a three-page summary—thereby streamlining analysis workflows while maintaining rigorous data privacy standards.

Models/tools
...
2
🔒
Use case
Optimized CX workflows
Context

Capgemini partnered with Google Cloud to develop industry-specific agentic AI solutions that automate customer request handling across multiple channels such as web, social, and phone. The implementation integrates Google Agentspace, Customer Engagement Suite, and Agent2Agent interoperability protocol into existing customer service infrastructures to enhance personalized support, call routing, and workflow automation. This advanced solution transforms customer experience by streamlining communications and enabling proactive engagement.

Models/tools
...
3
🔒
Use case
Scalable contract detection
Context

wealthAPI implemented a next‐gen contract detection solution by integrating DataStax Astra DB on Google Cloud and leveraging Google Gemini models for AI‐powered analysis. They deployed DataStax’s vector search and real‐time insights capabilities to scale contract detection across millions of users in less than three months, streamlining wealth management workflows by dramatically reducing response times and efficiently handling massive data volumes.

Models/tools
...
1
🔒
Explore regions
Thoughts & ideas
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