Streamlining email thread summarization
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Front, an AI-powered customer service platform, integrates Mistral 7B via AWS Bedrock to summarize email threads. This automatically provides support agents with concise overviews of customer issues, reducing time spent reading long conversations and leading to faster response times and enhanced customer satisfaction. By streamlining support operations, Front enables its customers to handle more tickets efficiently without compromising quality.
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Reduces time spent reading long conversations, leading to faster response times and enhanced customer satisfaction.
26
AI use cases in
marketing & sales
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Advolve, a B2B SaaS company, uses Claude from Anthropic as the central orchestrator of their AI platform to automate digital marketing across multiple platforms. Claude enables them to manage millions of ads simultaneously, automate workflows, generate creative assets and copywriting, and dynamically allocate budgets for optimal return on ad spend.
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Brand.ai, a platform transforming how global brands manage brand consistency, uses Claude to create an AI-powered system that maintains brand consistency across millions of touchpoints. By leveraging Claude's large context window to process entire brand guidelines at once, they built two retrieval systems around Claude—one for surfacing relevant brand insights, another for maintaining context in conversations. This automates routine brand management tasks, freeing creative teams to focus on strategic work.
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172
companies using
customer agents
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19
solutions powered by
Mistral
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