Five Sigma developed Clive, the insurance industry’s first AI claims adjuster that integrates with legacy claims systems to automate claim intake, analysis, and processing. It leverages Google Cloud’s Vertex AI with Gemini models to analyze both structured and unstructured data and employs LangChain for its conversational interface along with LangSmith for automated testing and continuous improvement. This implementation transforms claims handling workflows, enabling adjusters to make faster, more accurate settlement decisions.