Decagon, a company focused on automating customer support, uses OpenAI's suite of GPT models, including GPT-3.5 and GPT-4, to manage large volumes of support inquiries without human intervention. The models are configured for tasks such as query rewriting, complex decision-making, and API request processing, offering scalable, nuanced responses tailored to each customer's needs.

Visier, a company specializing in people analytics solutions, developed Vee, a generative AI assistant built using Microsoft's Azure OpenAI Service, leveraging GPT-3.5 Turbo and GPT-4.0 Turbo models. Vee allows managers and leaders to ask complex questions about their workforce and receive intelligent, actionable insights quickly and securely. By integrating Vee into platforms like Microsoft Teams, Visier makes it easier for organizations to access and utilize workforce data for informed decision-making.