Copel integrated Gemini Pro 1.5 to power a virtual agent that directly interfaces with their on-premises SAP ERP system using Google Cloud’s Cortex Framework along with Vertex AI, BigQuery, Dataplex, and Open Data QnA. The agent processes natural language queries from employees to deliver real-time insights, replacing manual data extraction and processing workflows. This integration improved data democratization and significantly accelerated decision-making across the enterprise.

L’Oréal built GenAI as a Service by developing a comprehensive set of declarative generative AI APIs accessible via its internal L’OréalAPI portal, enabling developers to integrate advanced AI features without worrying about LLM connectivity or billing complexities. Using Google Cloud Run for scalable, serverless deployment and integrating LangChain to connect with LLMs like Gemini Pro 1.5, the solution supports prompt completion, chat with memory, and image generation. This implementation streamlines internal workflows across multiple departments while ensuring robust data security and governance.