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Petbarn
(
December 4, 2024
)
.
Easier pet care management
.
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Petbarn

Consumer Goods
Customer Agents
Quick win
Use case
Easier pet care management
Context

Petbarn developed and integrated PetAI, a generative AI-powered intelligent assistant using Azure OpenAI Service, Azure AI Search, and Azure App Service. They implemented the solution through virtual discovery sessions and design workshops, followed by iterative development of a multi-agent retrieval augmented generation model to deliver highly personalized pet care advice and product recommendations. The system was deployed on both their website and mobile app, streamlining customer interactions and enhancing pet care guidance.

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Source:
news.microsoft.com
Dec 4, 2024

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