AI case studies using {model/tool}
Latest
{model/tool}
case studies

Wrtn Technologies
(
January 9, 2025
)
.
Scalable, compliant superapp
.

Air India
(
November 15, 2024
)
.
Improving customer support efficiency
.
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Use case
Scalable, compliant superapp
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Context
Wrtn Technologies leveraged Microsoft's Azure OpenAI Service with its newest o1 models to power a localized AI superapp, integrating features such as intelligent search, conversational chat, and code generation into its platform. They implemented the solution by incorporating Azure AI Foundry and Azure AI Content Safety to ensure secure data residency and regulatory compliance, streamlining both consumer interactions and internal development workflows.
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Models/tools
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3
Source:
microsoft.comJan 9, 2025

Use case
Improving customer support efficiency
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Context
Air India, India's flagship airline, uses Azure OpenAI Service and Azure AI tools to develop AI.g, a virtual assistant that enhances customer support with a multi-modal AI platform integrated with their back-end systems.
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Models/tools
...
5
Source:
microsoft.comNov 15, 2024
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