AI case studies by {AI provider}






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Match Group uses ChatGPT Enterprise to improve employee creativity, productivity, and collaboration. Employees use the AI to prototype new products, enhance cross-functional collaboration, run focus groups, boost engineering efficiency, and facilitate knowledge sharing. AI is also used to overcome language barriers between international teams, fostering deeper global collaboration.
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Salesforce integrates OpenAI's LLMs into its Einstein 1 Platform, enhancing applications like Sales Cloud, Service Cloud, and Commerce Cloud with generative AI capabilities. This allows employees to automate tasks such as account summaries, chat replies, and case summaries, while maintaining high security standards with the Einstein Trust Layer for data privacy.
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Typeform uses GPT-3.5 and GPT-4 to create Formless, a dynamic AI-powered platform that replaces traditional forms with conversational data collection. The AI adapts to responses, allows for two-way conversations, supports multiple languages, and integrates data from various sources for analysis and actionable insights.
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Oscar Health uses OpenAI's technology to automate clinical documentation and claims processing, reducing time spent by 40% and improving productivity. The company also developed a claims assistant that efficiently handles claim inquiries, cutting escalation times by 50%. Additionally, Oscar is using AI to extract, analyze, and summarize data from complex medical records, helping clinicians make more informed decisions.
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Digital Green uses OpenAI's GPT-4 to develop Farmer.Chat, a generative AI chatbot that supports agricultural extension services in countries like India and Kenya. It provides farmers with tailored advice by integrating Digital Green's vast library of agricultural knowledge, including training videos and research factsheets. By enhancing extension agents' ability to assist farmers, Farmer.Chat reduces the cost of traditional services and improves access to localized farming expertise.
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Zelma, powered by OpenAI’s GPT models, makes education data accessible to parents, teachers, administrators, and policymakers across the U.S. It integrates standardized test data, giving insights on student performance in ELA and math. Zelma uses function calling to generate visual data displays and provides SQL logic for verification. It also makes all questions public to facilitate learning from others.
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Wix uses OpenAI's GPT to power its AI Text Creator, allowing users to generate high-quality website content quickly and efficiently. This tool drastically reduces content creation time from hours to minutes, improving user engagement and conversion rates to premium subscriptions.
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Viable uses GPT-4 to analyze qualitative data from platforms like Zendesk and Intercom at scale, providing businesses with actionable insights to improve customer support, reduce churn, and optimize product roadmaps. The AI model fine-tunes analysis for unstructured data, offering context-rich insights that surpass traditional summarization tools.
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JetBrains integrates OpenAI's API into its AI Assistant product, enhancing developer productivity by providing intelligent code suggestions, writing tests, generating documentation, and refactoring code. This AI Assistant has become JetBrains' fastest-growing product, with 77% of developers reporting increased productivity and 55% finding more time for engaging tasks.
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Retool uses GPT-4 to help businesses quickly build AI-powered applications for various business processes, such as inventory management, customer support, and custom product experiences. The platform provides pre-built AI actions like generating text and chatbots, making it easier for companies to integrate AI with secure data access and promote efficiency.
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WHOOP integrates GPT-4 into its wearable device companion app to offer personalized, 24/7 fitness and health coaching. WHOOP Coach analyzes users' unique health data and provides conversational, actionable recommendations based on their goals, such as improving sleep or training for a marathon, revolutionizing how users engage with their health data.
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Summer Health uses GPT-4 to automatically generate pediatric visit notes from doctors' written observations, reducing the time for note-taking by 5x and increasing note accuracy and consistency. This frees up more time for doctors to focus on patient care, reduces administrative fatigue, and improves parent satisfaction with clear, concise, and jargon-free notes.
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Stripe uses GPT-4 to enhance user support by customizing responses based on detailed understanding of how businesses use the platform. It also helps improve documentation support by answering user queries and summarizing technical documents. Additionally, GPT-4 aids in fraud detection by analyzing community interactions and flagging suspicious behavior.
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The Government of Iceland partnered with OpenAI to use GPT-4 to preserve and promote the Icelandic language. Through reinforcement learning from human feedback (RLHF), GPT-4 is being trained to produce more accurate Icelandic translations, correcting grammar, cultural context, and fluency. This initiative aims to support Iceland's cultural heritage and provide resources for preserving other low-resource languages in the face of global digitalization.
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Morgan Stanley uses GPT-4 to power an internal-facing chatbot that helps wealth management advisors quickly search and retrieve insights from a vast internal knowledge base. The AI assists in organizing and synthesizing hundreds of thousands of pages of investment strategies, market research, and analyst insights, drastically improving the efficiency of financial advisors. Over 200 employees use it daily, transforming how advisors access and use company knowledge.
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Duolingo uses GPT-4 to enhance its language learning app with two key features: Role Play, an AI conversation partner, and Explain My Answer, which offers grammar explanations for user mistakes. These features, integrated into a new subscription tier called Duolingo Max, provide users with dynamic, contextual conversation practice and improve learning outcomes.
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Khan Academy is using GPT-4 to power Khanmigo, an AI assistant that serves as a virtual tutor for students and a classroom assistant for teachers. The pilot program aims to personalize learning by asking individualized questions to deepen student understanding, and to help teachers quickly tailor lessons and materials for their classrooms.
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Be My Eyes uses GPT-4's visual input capability to develop a Virtual Volunteer™ within its app, helping blind and low vision users navigate daily life tasks like identifying objects or navigating environments. The AI provides real-time contextual information and allows for interactive conversation, significantly enhancing independence for users.
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