Six Flags leveraged Google's Vertex AI and generative AI tools to develop an automated digital assistant that answers guest inquiries 24/7 and provides real-time recommendations on rides, dining, and retail options. The system was integrated into the park’s digital platforms to blend digital and physical experiences, enhancing guest service workflows.

Digital Green uses OpenAI's GPT-4 to develop Farmer.Chat, a generative AI chatbot that supports agricultural extension services in countries like India and Kenya. It provides farmers with tailored advice by integrating Digital Green's vast library of agricultural knowledge, including training videos and research factsheets. By enhancing extension agents' ability to assist farmers, Farmer.Chat reduces the cost of traditional services and improves access to localized farming expertise.

HP uses Microsoft Copilot Studio to provide personalized product recommendations on its website. Small business customers can use natural language to find the best products for their needs, reducing the number of clicks compared to traditional methods. This enhances the user experience and builds trust by offering real-time responses using Generative AI.

An Post uses Microsoft Copilot Studio to create a self-service digital assistant that helps customers get answers to questions about postal products, track packages, and enhance efficiency, supporting their digital strategy and improving the customer experience.

Holland America Line, in partnership with Acuvate, uses Microsoft Copilot Studio's generative AI to power an online concierge. This AI-driven solution assists customers throughout the booking journey, handling inquiries about room options, packages, and entry requirements. Acuvate's involvement ensures seamless integration and optimization, improving customer engagement and satisfaction while driving revenue growth.

RSM partnered with the City of Kelowna to streamline the building permit process using Microsoft Copilot Studio. The interactive AI chatbot asks users natural language questions about their projects and passes the information via Power Automate to Power Apps, which auto-fills forms. Initially focused on swimming pool permits, the solution will expand to cover all types of permits, reducing approval times from months to days.

WHOOP integrates GPT-4 into its wearable device companion app to offer personalized, 24/7 fitness and health coaching. WHOOP Coach analyzes users' unique health data and provides conversational, actionable recommendations based on their goals, such as improving sleep or training for a marathon, revolutionizing how users engage with their health data.

AudioCodes uses Azure and Microsoft Copilot to enhance its managed services and accelerate the migration to Microsoft Teams Phone, reducing proof of concept setup from six to eight weeks to just one day. The integration of Copilot and AI-driven solutions streamlines operations, improves customer experiences, and enhances call handling through features like intelligent routing and automation.

Gojob, a French HR-tech platform specializing in temporary worker staffing, uses Mistral AI to automate the candidate screening process. By integrating Mistral Large into their recruitment platform on Azure, they employ a GenAI recruiting assistant that conducts real-time conversations with potential candidates, facilitating pre-qualification and automating initial screening. This streamlines the hiring process, enhances productivity, and improves the efficiency of matching candidates with job opportunities.

Pretto, a leading online French mortgage broker, leverages Mistral AI models to analyze communications between brokers and borrowers. Brokers can access summaries of exchanges, better understand client needs, and monitor home-buying projects more effectively, improving productivity and customer experience.

Qonto, a leading European business finance solution, integrated Mistral Large to automate responses to low-support customer requests. Handling over 30,000 chats per month, this significantly improved the efficiency and accuracy of customer support and fraud detection systems, enhancing quality of service and customer satisfaction.

Zalando, a leading European e-commerce platform, integrated Mistral AI models hosted on AWS Bedrock to enhance customer engagement and operational efficiency. This enables personalized recommendations, improved customer service, and streamlined operations, providing customers with seamless shopping experiences while improving operational efficiency.

Pratham developed 'BaalSakhi', a chatbot powered by Meta's Llama 2 (70B), integrating via WhatsApp to provide personalized, on-demand support for early childhood care and education to parents and caregivers in resource-poor settings. BaalSakhi draws insights from trusted sources like government departments, UNICEF, WHO, and childcare experts, helping users navigate their child's early development journey independently.

General Motors partnered with Google Cloud to integrate conversational AI into its OnStar Interactive Virtual Assistant by embedding Dialogflow-powered intent-recognition algorithms in its vehicles and digital channels. The AI was implemented across millions of GM vehicles to provide natural language routing, navigation, and emergency assistance, and chatbots were deployed on GM’s websites to deliver detailed vehicle information. This integration optimized support workflows by reducing routine call handling and enabling OnStar Advisors to focus on complex requests.

Stripe uses GPT-4 to enhance user support by customizing responses based on detailed understanding of how businesses use the platform. It also helps improve documentation support by answering user queries and summarizing technical documents. Additionally, GPT-4 aids in fraud detection by analyzing community interactions and flagging suspicious behavior.

Duolingo uses GPT-4 to enhance its language learning app with two key features: Role Play, an AI conversation partner, and Explain My Answer, which offers grammar explanations for user mistakes. These features, integrated into a new subscription tier called Duolingo Max, provide users with dynamic, contextual conversation practice and improve learning outcomes.

Khan Academy is using GPT-4 to power Khanmigo, an AI assistant that serves as a virtual tutor for students and a classroom assistant for teachers. The pilot program aims to personalize learning by asking individualized questions to deepen student understanding, and to help teachers quickly tailor lessons and materials for their classrooms.

Be My Eyes uses GPT-4's visual input capability to develop a Virtual Volunteer™ within its app, helping blind and low vision users navigate daily life tasks like identifying objects or navigating environments. The AI provides real-time contextual information and allows for interactive conversation, significantly enhancing independence for users.