AI case study

San Diego County Sheriff's OfficeNetwork modernization

Complex networks overwhelmed IT, and investigators spent hours sifting footage. Now, AI automates support and auto-tags video locations.

Published|7 months ago

Key results

Fewer Escalated Tickets
75%

Result highlights

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The story

Context

A county law enforcement agency provides public safety services across 4,200 square miles, covering contract services for seven cities, 18 Native American reservations, and over 907,000 residents.

Challenge

The agency needed to expand Wi-Fi across seven detention facilities built with thick concrete and steel to support new body-worn cameras. However,...

Solution
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Quotes

The company

San Diego County Sheriff's Office logo

San Diego County Sheriff's Office

sdsheriff.gov

Law enforcement agency providing public safety and correctional services for San Diego.

IndustryGovernment & Public Sector
LocationSan Diego, CA, USA
Employees1K-5K
Founded1850

The vendor

Juniper Networks logo

Juniper Networks

juniper.net

AI-driven networking infrastructure for enterprise and service provider networks.

IndustryTechnology
LocationSunnyvale, CA, USA
Employees10K-50K
Founded1996

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